Buidling your Business Performance Dashboard Metrics and Key Performance Indicators (1-hour minimum presentation)

George Siragusa

Upon completion of this talk, you should be able to:

See what business dashboards look like;
Understand why a “scorecard” is important;
Become familiar with the principles that guide your first dashboard draft;
Know how to get started and begin building a dashboard for your business;
Decide on a group of simple but important key metrics;
See what software is available making scorecard development easier;
Use metrics with your business team and establish your own stewardship and reporting process;
See some recommended frequencies to consider or refreshing and reporting your key metrics;
See how insights from your Business Dashboard can make a significant impact on your business performance;
See the range of positive actions you can take based on the dashboard metrics and insights.

A/V requirements: LCD Projector, Screen, White Board and Markers