Organizational Fairness

David Kravitz

Perceptions of organizational fairness can profoundly affect employee behavior. When employees believe they have been unfairly treated, they react with negative emotions, attitudes, and actions. These negative reactions can damage the organization. Work on organizational behavior has found that people care about fairness of outcomes, procedures, information and interpersonal treatment. These considerations have implications for organizational policies and procedures and for management behavior. Note that the focus is on perceptions of fairness rather than on whether fairness really exists according to some standard. Employee behavior is driven by perceptions, not reality.

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